PRIVACY POLICY

1. WHO WE ARE

N10 Academy is a youth football academy based at Jubilee Park, Houndsfield Road, Edmonton, London N9 7RA.

For the purposes of UK GDPR, N10 Academy is the data controller for the personal data described in this policy.

If you have any questions about this policy or how we handle your data, please contact us:

• info@n10academy.co.uk
• 07539 072029

2. WHAT DATA WE COLLECT

When you complete our enquiry or trial booking form, we collect the following information:

• Parent or guardian name
• Phone number
• Email address
• Child's first name
• Child's age
• Preferred programme (optional)
• Any message you choose to include (optional)

We do not collect payment information, medical information, or any sensitive personal data via this website.

3. HOW WE USE YOUR DATA

We use the information you provide solely to:

• Respond to your enquiry and confirm your child's free trial session
• Recommend the most appropriate programme for your child's age and ability
• Communicate with you about your child's enrolment and progress if they join the academy

Our legal basis for processing this data is legitimate interests — we have a legitimate interest in responding to your request to book a trial session, and processing your data is necessary to do so.

4. WHO WE SHARE YOUR DATA WITH

We do not sell, rent or share your personal data with any third party for marketing or commercial purposes.

Your data is only accessed by the N10 Academy coaching team for the purposes described above. We may use trusted third-party services (such as email providers) to handle enquiry notifications, but these parties are required to handle your data in accordance with UK GDPR.

5. HOW LONG WE KEEP YOUR DATA

If your enquiry does not result in enrolment, we will retain your contact details for up to 12 months and then delete them securely.

If your child joins N10 Academy, we will retain relevant records for as long as they are an active member, plus 12 months thereafter, unless you request earlier deletion.

6. YOUR RIGHTS

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — ask us to limit how we use your data
• Objection — object to our processing of your data
• Portability — request your data in a portable format

To exercise any of these rights, please contact us at info@n10academy.co.uk. We will respond within 30 days.

7. COOKIES

Our website does not use tracking or advertising cookies. We use only essential technical cookies (such as those required by the CDN or font providers) that are necessary for the site to function. No personal data is collected via cookies.

8. DATA SECURITY

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Enquiry data is accessible only to the N10 Academy coaching team.

9. COMPLAINTS

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the UK's data protection authority:

We would always prefer to resolve any concerns directly — please contact us first at info@n10academy.co.uk.

10. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.